Nothing withouta receipt.
Every action an agent takes is written down with the time, the data it read and the rule it followed. If we can't show you why, it doesn't happen.
Stillhour started in a logistics support team that was tired of Mondays. Today 410 teams hand their nights to our agents.
Open rolesIt began with one support team that was tired of opening Monday with 900 tickets. Six dates since then.
Two support leads at Nordvik Freight automate their overnight inbox with a script and a spreadsheet of rules.
They leave to build it properly: Amsterdam, four people, one rule. Every action gets a receipt.
Kestrel Supply reads the first 08:00 report. Their Monday-morning backlog drops by 92%.
Invoice matching and account research join support. Undo becomes one click, for 30 days.
Audited controls, EU and US data residency, and a second office to cover the US night.
1.3 million tasks a week, and a person still reads every handover.
Four rules we hold every agent to, including the ones we haven't built yet. They're also the questions to ask any vendor.
Every action an agent takes is written down with the time, the data it read and the rule it followed. If we can't show you why, it doesn't happen.
Refunds, payments and discounts above your caps wait for a person. Agents prepare the decision; people make it.
Agents work while you're away and stop when you arrive. The handover is short on purpose: three decisions, not three hundred updates.
Anything an agent does can be reversed in one click for 30 days. We design the undo before we design the action.
Eight people in five cities. Between us we cover about 17 hours of the day; the agents cover the rest. Hover a dial to see what each of us would hand over first.
Setup takes about a week. Your first supervised night is on us.