Six agents,one night shift.
Agents take over your queues at 18:00, work through the night inside your own tools, and hand back a report at 08:00 with the few decisions that need a person.
Book a demoOne shift,four jobs.
Each agent gets one job, the permissions for that job and nothing else. Pick one to see what it leaves behind in the log.
How a handoffworks.
Nothing clever. The day team writes a brief, you set the limits once, agents work with receipts, and the morning starts with a report instead of a pile.
- 01 · 18:00
Brief
The day team leaves notes: open threads, VIP customers, anything unusual. Agents read them before they start.
- 02 · 18:05
Rules and limits
You decide what each agent may do, how much it may spend, and when it has to stop and ask a person.
- 03 · 18:05 → 07:55
Work with receipts
Every action is logged with the reason, the data it used and an undo button.
- 04 · 08:00
Handover
One report: what got done, what was held, and the few decisions that need a person.
Rules read like sentences.
Write limits the way you would explain them to a new hire. Every rule shows how often it was used last night, and you can switch one off without touching the rest.
- Refunds up to $500 without asking41×used last night
- Never reply to anyone at a law firm3×used last night
- Pay invoices only when they match a PO312×used last night
- Ask a person above $2,0002×used last night
- Offer a 10% discount to save a cancellation—paused
Built likean instrument.
The numbers behind the night shift. Every value on this sheet is a setting you can read, change or audit from the console.
Plugs into thetools that areopen at 2 am.
Connect the help desk, billing, bank feed and the rest in a few minutes. Agents start with read-only access, and you choose what they may change.
Help desk
Answers and closes tickets, and tags anything the day team should see.
Your next shiftstarts at 18:00.
Setup takes about a week. Your first supervised night is on us.