Notes fromthe night shift.
Product decisions, research and practical guides from the team building Stillhour.
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Field notes from the night shift
Product · Guardrails · Research · Engineering
Why our agents ask before money moves
Limits, receipts and undo: the three controls that let finance teams trust overnight work.
The 2 am inbox, measured
We looked at 41 teams' overnight queues. Most of the work that waits until morning did not need to.
Designing an agent you can interrupt
How we built pause, takeover and resume into every agent, and why it matters more than speed.
Our first 1,000,000 overnight tasks
What went right, what we got wrong and the three rules we added along the way.
How to write rules your agents will follow
Short, specific, testable: a practical guide with twelve rules from real teams.
Night shifts across time zones
When your 18:00 is someone else's 09:00: routing agents by the customer's clock.
Stillhour is SOC 2 Type II
What the audit covered, what we changed to pass it and where to request the report.
Your next shiftstarts at 18:00.
Setup takes about a week. Your first supervised night is on us.