Engineering

Engineering

9 min

9 min

Designing an agent you can interrupt

How we built pause, takeover and resume into every agent, and why it matters more than speed.

Tomás Ferreira

Staff Engineer, Agents

Every step is a checkpoint

Agents work in small, logged steps. A person can pause at any step, edit the plan and hand it back.

Takeover without losing context

When you take over, you see what the agent read, what it planned and what it was about to do.

Resume

Resuming is one click, and the agent explains what changed since it stopped.

00010203040506070809101112131415161718192021222321:42:10YOUR TIME · EUROPE/OSLOAGENTS ON SHIFT
Night shift 18:00 → 08:00This hour

AI agents that work the night shift for support, finance, sales and ops. Every action logged, every morning a handover.

All agents on shift · 99.95% uptime last 90 days
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